Policies and Procedures
I. PRODUCT COLORS
try our best to have accurate colors for the pictures of our yarn but due to
different desktop, laptop, or smartphone screens, colors may vary.
will need to register an account in our website with an Email and Password so
you can place an order. Having an account enables you to shop faster, be
up-to-date with an order’s status, and keep track of your previous orders.
can also create an account by logging in via Facebook. Please make sure that
the email registered to your Facebook account is an active email because we
send all email updates to the email attached to your Facebook account. Please
be aware that logging in via Facebook does not give us access to your Facebook
account. The only information that we receive from Facebook is your Username
and Email Address.
III. WISH LIST
Items added to your Wish List are not reserved for
you. It is just a wish list of items you are interested in for future
purchases. We do not see the contents of your Wish List. You can add items
later on from your Wish List to your Shopping Cart.
IV. SHOPPING CART
Items placed in your Shopping Cart are not reserved
for you. We do not see the contents of your Shopping Cart until it is already
checked out. Only upon checkout will those items be deducted from our stocks
and reserved for you. Due to limited stocks of our products, we will
reserve your checked out order for only three (3) days. Payment must be
made within three (3) days. If they remain unpaid beyond the reservation
period, the order will be cancelled and the items you checked out will be
returned to our available stocks in our store.
Due to the different weights and sizes of our
merchandise, we will only be able to compute your delivery charge after you
place your order at our website. Our website does not automatically compute
Please wait for our 2nd email with the
total amount after you checkout your order from our website. The most cost-effective computation will be used
to determine your final delivery fee.
Metro Manila (Delivery Within 1-3 Business Days)
For destinations within Metro Manila, we use J&T and Ninja Van. We automatically use Ninja Van for COD purchases.
Rate Per Pouch (Unliweight)
12” x 16.5”
4.1” x 9.5”
*1 Ninja Van pouch can fit 4 Dapper Dreamer Combed
Cotton Cones or 12 Dapper Dreamer Summer 100-Gram Balls.
*1 J&T Medium Pouch can fit 2 Dapper Dreamer
Combed Cotton or Summer 500G Cones.
*1 J&T Large Pouch can fit 4 Dapper Dreamer
Combed Cotton or 3 Dapper Dreamer Summer 500G Cones.
Outside Metro Manila
(Delivery Within 2-7 Business Days)
For destinations outside
Metro Manila, we use J&T and JRS (whichever has the lower shipping rate). We
automatically use Ninja Van for COD purchases limited to Rizal,
Laguna, Cavite, Batangas, Bulacan, and Pampanga. If you prefer a particular
courier (J&T, JRS, or Ninja Van), please provide this information in the
Comments section during checkout. We can also accommodate LBC only if it is COD
or COP (Cash Upon Pick Up) – this must be indicated in the Comments section during
Per Pouch (Unliweight: 12” x 16.5” Pouch Size)
*1 Ninja Van
pouch can fit 4 Dapper Dreamer Combed Cotton or 12 Dapper Dreamer Summer
VI. PICK UP AT
STORE / SAME-DAY DELIVERY
If you want to get your order within the day, you may personally pick up your order from our store in Pasig or you can book any app-based transport service like Grab Express, Lalamove, MrSpeedy, Happy Move, Angkas, Transportify, etc. from WEDNESDAY TO SUNDAY, 10:00 AM – 6:00 PM. Bookings should be done by the client. We will provide booking instructions after you send us proof of payment.
We accept the following modes of payment. Payment
details will be provided during checkout.
f. Palawan Remittance
Cash On Delivery (COD) via Ninja Van:
Applicable within Metro Manila and surrounding areas (Rizal, Laguna, Cavite,
Batangas, Bulacan, and Pampanga) only
VIII. PAYMENT CUTOFF FOR DOOR-TO-DOOR DELIVERIES
If proof of payment is sent on or before 10:00 AM,
your package will be dispatched to the courier within day. If sent beyond the
cutoff time, your package will automatically be dispatched to the courier next
IX. PAYMENT CONFIRMATION
Once payment is made, please send proof of payment
to firstname.lastname@example.org or send it as a private message to our
Facebook Page, Gantsilyo
Guru Selections. Please
ensure that the image you will provide is clear enough to show the details.
After you have sent your proof of payment, please wait for our email with your
tracking information the soonest your package is shipped out.